Whether you're installing for the first time or need a quick answer, help is always one click away.
Uri has read our entire setup guide and can walk you through installation, licensing, or troubleshooting step by step — right now, in plain language.
Prefer to read at your own pace? One complete PDF guide — written for someone who has never installed software before, no experience assumed.
The Complete Guide (PDF)
Windows may show a warning like "Smart App Control blocked a file that may be unsafe" the first time you run our installer.
This isn't a virus warning — it's because our installers aren't yet signed with an expensive commercial certificate, the same way any
small software company's first release gets flagged. The fix takes under a minute: right-click install.bat → Properties →
check "Unblock" → Apply → OK. Full walkthrough in the guide above, Part 28.
Downloading, extracting, and running the installer for the first time.
Ask Uri: "How do I install my software?"
Activating, renewing, or troubleshooting your license file.
Ask Uri: "How do I renew my license?"
Running your tool day-to-day, checking status, changing settings.
Ask Uri: "How do I use manage.py?"
Common errors and what they mean, in plain language.
Ask Uri: "Setup is stuck, what do I do?"
Setting up the Bluetooth phone connection so it can answer real incoming calls.
See the Receptionist Agent page →
Not sure your current machine is enough? See G-LOC — hardware built and tested for our products.
See G-LOC workstations →
Some things are best handled directly — payment issues, refund requests, or anything Ubwiru suggests escalating. We're here for that too.
