Privacy Policy — Ubwiru AI

The short version: our products (Email Assistant, Lead Generation, Invoice Processing, Client Onboarding, Blog Generator, AI Receptionist) run locally on your own computer and don't send your business data to us. This website — the one you're reading this on — is a normal website, and collects the kinds of information any website does. This policy explains both separately.

1. Our Products

Once installed, our products process your business data (emails, leads, invoices, call audio, client lists) entirely on the computer they're installed on. That data is never transmitted to Ubwiru AI's servers or any third party by the product itself. Each product does communicate with a local AI model (via Ollama) running on the same computer — not the internet.

The one exception: Client Onboarding sends emails via your own SMTP provider (e.g., your email host) as part of its core function — that's mail going to your own configured account, not to us.

2. This Website

When you use ubwiruai.com, we collect and process:

Contact & registration forms — business name, contact name, email, phone, and any message you submit, stored in our database to respond to you and process your order.
Payments — handled by Stripe (card payments) and MTN Mobile Money. We never see or store your full card number; Stripe and MTN process that directly. We do store the transaction status, amount, and a reference ID to match payments to your license.
License & download activity — which license is issued to which registration, and when download links are used, so we can support you and manage renewals.
The Uri chat widget — messages you type into the chat bubble on this site are sent to DeepSeek (our AI provider) to generate a reply. We do not store your chat conversations on our servers; each conversation exists only in your browser for that session.
Basic technical data — your IP address is used for rate-limiting (preventing abuse of our forms and chat widget) and is not used for tracking or advertising.

3. Third Parties We Use

Stripe — payment processing (card payments)
MTN Mobile Money — payment processing (Mobile Money)
DeepSeek — powers the Uri chat widget's responses

Each of these providers has its own privacy practices governing the data that passes through them. We only share what's needed for them to perform their function (e.g., payment amount and your email for Stripe; your typed message for DeepSeek).

4. Data Retention

We keep registration, payment, and license records for as long as needed to support your purchase and comply with reasonable business record-keeping. Chat widget conversations are not retained by us at all beyond the momentary processing needed to generate a reply.

5. Your Rights

You can ask us to access, correct, or delete the personal information we hold about you (business registration and payment records) by emailing info@ubwiruai.com. We'll respond within a reasonable time.

6. Changes to This Policy

We may update this policy as our products or website change. We'll update the date at the top of this page when we do.

7. Contact

Questions about this policy? Email info@ubwiruai.com or call +250 786-238-878.

This policy is provided as a general description of our data practices and is not a substitute for legal advice. If you operate in a jurisdiction with specific data protection requirements (e.g., GDPR, Rwanda's Law No. 058/2021 on data protection), please have this policy reviewed by a qualified lawyer to confirm it meets those requirements.