Last updated: July 2026
These terms govern your purchase and use of any product sold by Ubwiru AI ("we", "us") through ubwiruai.com. By purchasing or using a product, you agree to these terms.
Each product (Email Assistant, Lead Generation, Invoice Processing, Client Onboarding, Blog Generator, AI Receptionist) is sold and licensed separately. Purchasing one does not grant you rights to any other product. A license is issued to your business, tied to a specific product, and is valid for one year from issue unless otherwise stated at purchase.
We grant you a non-exclusive, non-transferable license to install and use the purchased product on your own computer(s) for your own business, for the license period. You may not resell, sublicense, reverse-engineer, or redistribute the software, or share your license file with another business.
Prices are shown on our Pricing page and charged as a single annual payment at the time of purchase, via Stripe (card) or MTN Mobile Money. There is no automatic recurring subscription — your license simply expires at the end of the paid period, and you may choose to renew.
If a product genuinely doesn't work as described and we're unable to resolve the issue through support, contact us at info@ubwiruai.com within 14 days of purchase to discuss a refund. Refunds are not guaranteed for change-of-mind purchases, incompatible hardware discovered after purchase, or misuse outside our documented setup instructions — we'll always try to help you get the product working first.
Our products use AI models to draft emails, extract invoice data, score leads, generate blog posts, and hold voice conversations. AI output can be incomplete or incorrect. You are responsible for reviewing any AI-drafted content before acting on it, and for verifying extracted data (e.g., invoice amounts) before relying on it for accounting or business decisions. We are not liable for losses arising from unreviewed AI output.
To the fullest extent permitted by law, Ubwiru AI is not liable for indirect, incidental, or consequential damages arising from use of our products, including lost profits, lost data, or business interruption. Our total liability for any claim is limited to the amount you paid for the specific product giving rise to the claim.
We may revoke a license if these terms are violated (e.g., resale, sharing a license across businesses, or fraudulent payment). Revocation applies to future access; it does not retroactively affect your right to have used the product during a period you validly paid for.
We may update these terms from time to time. Continued use of a product after an update constitutes acceptance of the revised terms.
These terms are governed by the laws of Rwanda, without regard to conflict-of-law principles.
Questions about these terms? Email info@ubwiruai.com or call +250 786-238-878.
This document is a general template and not a substitute for legal advice. Given you handle payments, customer data, and cross-border customers, we'd recommend having these terms reviewed by a lawyer familiar with Rwandan and (if relevant) your customers' local consumer protection law before relying on them.
